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Seduced by Secrets: Inside the Stasi's Spy-Tech World

Hardcover |English |052188747X | 9780521887472

Seduced by Secrets: Inside the Stasi's Spy-Tech World

Hardcover |English |052188747X | 9780521887472
Overview
"Thoroughly researched, Seduced by Secrets gives us an important, unmatched, insider account of East German intelligence. Kristie Macrakis writes with a scholar's eye and novelist's skills, revealing secrets and spy tradecraft never meant for public disclosure."Pete Earley, best-selling author of Comrade J: The Untold Secrets of Russia's Master Spy in America After the End of the Cold War"This book on the vaunted GDR secret service provides a fascinating inside view of the Stasi's spying efforts as well as technologies. Written in an accessible style, it is nonetheless based on exhaustive research in the Stasi files and many oral interviews. The first part paints vivid pictures of some of the major spy cases of the Cold War. The second part, which will gladden the heart of any espionage aficionado, discusses spy technology from invisible ink to smell samples. The result is a remarkable and readable synthesis of the East German spying operations."Konrad Jarausch, Lurcy Professor of European Civilization, University of North Carolina at Chapel Hill"Easily the most detailed, painstaking research yet undertaken on the Stasi's techniques and secrets. Certainly the most absorbing analysis of an organization hitherto steeped in mystery."Nigel West, Director of Counterintelligence Studies, The Center for Counterintelligence and Security Studies, Washington DC"Seduced by Secrets makes a significant contribution to our knowledge of how the Stasi did what it did..." -Daniel Johnson, Commentary"Drawing upon declassified documents seized from STASI files (it is now defunct) and interviews with former officers, Ms. Macrakis has produced a first-rate read...[This book] deserve[s] a five cloak-and-dagger rating. Good reading for the specialist and the layman alike." - Joseph C. Goulden, The Washington Times"...fine scholarship and a valuable and unique contribution to intelligence literature. " -Hayden B. Peake, Studies in Intelligence"Rarely does an intelligence book come along that offers unique insights on spy gadgetry beyond what has already been written, and the importance of Western technology...[for] the outcome of the Cold War...But then Kristie Macrakis is not your usual writer/author. Her Harvard doctorate in the history of science and technology, along with...teaching intelligence, and a life-long interest in the spy technology of the Cold War, has yielded a book that needed to be writtenŠThe book is assuredly a must for those spy literature aficionados interested in real, as opposed to fictional, spy stories." -Gene Poteat, The Intelligencer"Seduced by Secrets is, and will likely remain, the best book on the former East German Ministerium fu¨r Staatssicherheit (Ministry for State Security or MfS) and its foreign intelligence service , the Hauptverwaltung Aufkla¨rung (Main Directorate Intelligence or HV A)." -Benjamin Fischer, Journal: International Journal for Intelligence and Counterintelligence."...the depth of the author's research and her superior understanding of the German psyche are definite enablers for an astute reader." -John R. Arpin, Naval War College Review"Macrakis provides a fascinating view inside the spy technology of the Stasi...sources have allowed her to paint a rich picture of the Stasi's quest for Western technology and its struggles to make use of acquired information.../Seduced by Secrets/ offers a revealing look at the difficult-to-observe history of a modern intelligence agency. It provides scholars with an insightful analysis and a new perspective for thinking about the relationship of technology and the Cold War..." -John Laprise,Technology and Culture"...a powerful volume. It objectively details some of the MfS's most closely guarded secrets...Macrakis does not single out the Stasi and its East Bloc counterparts for condemnation. Instead, she clearly shows that many of these agencies' actions and techniques were "strikingly similar" to methods used by Western intelligence...In an era when Congress has often taken a back seat to an increasingly secretive executive branch, Macrakis' historical account offiers a potent reminder of the need for democratic oversight of intelligence agencies." -German Studies Review"A brilliantly written report that is based on the evaluation of new files from the Birthler-Office [for the Stasi files] and the Rosenholz data. It is written with a detective's nose and the precision of passion." -Urs Rauber /Neue Züricher Zeitung /am Sonntag (NZZ am Sonntag)"Macrakis has written a terrific book that will make fascinating reading for general audiences as well as experts.... the author should be lauded for her willingness to move beyond the well-trodden path of Stasi research, especially to consider the material culture and scientific aspects of GDR spying, and the elegance with which she does it.../Seduced by Secrets/ provides fascinating insights into the role of technology at the East German Ministry of State Security (MfS)...highly recommended for anyone interested in espionage." -H-Net Review, Katrin Paehler"...a revealing look at the difficult-to-observe history of modern intelligence agency." -John Laprise, Techonology and Culture"Undergraduate students will delight in the writing style and the sensational revelations." -Gary Bruce, Journal of Cold War Studies
ISBN: 052188747X
ISBN13: 9780521887472
Author: Macrakis, Kristie
Publisher: Cambridge University Press
Format: Hardcover
PublicationDate: 2008-03-21
Language: English
Edition: Illustrated
PageCount: 392
Dimensions: 6.0 x 1.0 x 9.0 inches
Weight: 22.88 ounces
"Thoroughly researched, Seduced by Secrets gives us an important, unmatched, insider account of East German intelligence. Kristie Macrakis writes with a scholar's eye and novelist's skills, revealing secrets and spy tradecraft never meant for public disclosure."Pete Earley, best-selling author of Comrade J: The Untold Secrets of Russia's Master Spy in America After the End of the Cold War"This book on the vaunted GDR secret service provides a fascinating inside view of the Stasi's spying efforts as well as technologies. Written in an accessible style, it is nonetheless based on exhaustive research in the Stasi files and many oral interviews. The first part paints vivid pictures of some of the major spy cases of the Cold War. The second part, which will gladden the heart of any espionage aficionado, discusses spy technology from invisible ink to smell samples. The result is a remarkable and readable synthesis of the East German spying operations."Konrad Jarausch, Lurcy Professor of European Civilization, University of North Carolina at Chapel Hill"Easily the most detailed, painstaking research yet undertaken on the Stasi's techniques and secrets. Certainly the most absorbing analysis of an organization hitherto steeped in mystery."Nigel West, Director of Counterintelligence Studies, The Center for Counterintelligence and Security Studies, Washington DC"Seduced by Secrets makes a significant contribution to our knowledge of how the Stasi did what it did..." -Daniel Johnson, Commentary"Drawing upon declassified documents seized from STASI files (it is now defunct) and interviews with former officers, Ms. Macrakis has produced a first-rate read...[This book] deserve[s] a five cloak-and-dagger rating. Good reading for the specialist and the layman alike." - Joseph C. Goulden, The Washington Times"...fine scholarship and a valuable and unique contribution to intelligence literature. " -Hayden B. Peake, Studies in Intelligence"Rarely does an intelligence book come along that offers unique insights on spy gadgetry beyond what has already been written, and the importance of Western technology...[for] the outcome of the Cold War...But then Kristie Macrakis is not your usual writer/author. Her Harvard doctorate in the history of science and technology, along with...teaching intelligence, and a life-long interest in the spy technology of the Cold War, has yielded a book that needed to be writtenŠThe book is assuredly a must for those spy literature aficionados interested in real, as opposed to fictional, spy stories." -Gene Poteat, The Intelligencer"Seduced by Secrets is, and will likely remain, the best book on the former East German Ministerium fu¨r Staatssicherheit (Ministry for State Security or MfS) and its foreign intelligence service , the Hauptverwaltung Aufkla¨rung (Main Directorate Intelligence or HV A)." -Benjamin Fischer, Journal: International Journal for Intelligence and Counterintelligence."...the depth of the author's research and her superior understanding of the German psyche are definite enablers for an astute reader." -John R. Arpin, Naval War College Review"Macrakis provides a fascinating view inside the spy technology of the Stasi...sources have allowed her to paint a rich picture of the Stasi's quest for Western technology and its struggles to make use of acquired information.../Seduced by Secrets/ offers a revealing look at the difficult-to-observe history of a modern intelligence agency. It provides scholars with an insightful analysis and a new perspective for thinking about the relationship of technology and the Cold War..." -John Laprise,Technology and Culture"...a powerful volume. It objectively details some of the MfS's most closely guarded secrets...Macrakis does not single out the Stasi and its East Bloc counterparts for condemnation. Instead, she clearly shows that many of these agencies' actions and techniques were "strikingly similar" to methods used by Western intelligence...In an era when Congress has often taken a back seat to an increasingly secretive executive branch, Macrakis' historical account offiers a potent reminder of the need for democratic oversight of intelligence agencies." -German Studies Review"A brilliantly written report that is based on the evaluation of new files from the Birthler-Office [for the Stasi files] and the Rosenholz data. It is written with a detective's nose and the precision of passion." -Urs Rauber /Neue Züricher Zeitung /am Sonntag (NZZ am Sonntag)"Macrakis has written a terrific book that will make fascinating reading for general audiences as well as experts.... the author should be lauded for her willingness to move beyond the well-trodden path of Stasi research, especially to consider the material culture and scientific aspects of GDR spying, and the elegance with which she does it.../Seduced by Secrets/ provides fascinating insights into the role of technology at the East German Ministry of State Security (MfS)...highly recommended for anyone interested in espionage." -H-Net Review, Katrin Paehler"...a revealing look at the difficult-to-observe history of modern intelligence agency." -John Laprise, Techonology and Culture"Undergraduate students will delight in the writing style and the sensational revelations." -Gary Bruce, Journal of Cold War Studies

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  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
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  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

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Shipping method varies depending on what is being shipped.  

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If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

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  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
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  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

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We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

$12.73

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Overview
"Thoroughly researched, Seduced by Secrets gives us an important, unmatched, insider account of East German intelligence. Kristie Macrakis writes with a scholar's eye and novelist's skills, revealing secrets and spy tradecraft never meant for public disclosure."Pete Earley, best-selling author of Comrade J: The Untold Secrets of Russia's Master Spy in America After the End of the Cold War"This book on the vaunted GDR secret service provides a fascinating inside view of the Stasi's spying efforts as well as technologies. Written in an accessible style, it is nonetheless based on exhaustive research in the Stasi files and many oral interviews. The first part paints vivid pictures of some of the major spy cases of the Cold War. The second part, which will gladden the heart of any espionage aficionado, discusses spy technology from invisible ink to smell samples. The result is a remarkable and readable synthesis of the East German spying operations."Konrad Jarausch, Lurcy Professor of European Civilization, University of North Carolina at Chapel Hill"Easily the most detailed, painstaking research yet undertaken on the Stasi's techniques and secrets. Certainly the most absorbing analysis of an organization hitherto steeped in mystery."Nigel West, Director of Counterintelligence Studies, The Center for Counterintelligence and Security Studies, Washington DC"Seduced by Secrets makes a significant contribution to our knowledge of how the Stasi did what it did..." -Daniel Johnson, Commentary"Drawing upon declassified documents seized from STASI files (it is now defunct) and interviews with former officers, Ms. Macrakis has produced a first-rate read...[This book] deserve[s] a five cloak-and-dagger rating. Good reading for the specialist and the layman alike." - Joseph C. Goulden, The Washington Times"...fine scholarship and a valuable and unique contribution to intelligence literature. " -Hayden B. Peake, Studies in Intelligence"Rarely does an intelligence book come along that offers unique insights on spy gadgetry beyond what has already been written, and the importance of Western technology...[for] the outcome of the Cold War...But then Kristie Macrakis is not your usual writer/author. Her Harvard doctorate in the history of science and technology, along with...teaching intelligence, and a life-long interest in the spy technology of the Cold War, has yielded a book that needed to be writtenŠThe book is assuredly a must for those spy literature aficionados interested in real, as opposed to fictional, spy stories." -Gene Poteat, The Intelligencer"Seduced by Secrets is, and will likely remain, the best book on the former East German Ministerium fu¨r Staatssicherheit (Ministry for State Security or MfS) and its foreign intelligence service , the Hauptverwaltung Aufkla¨rung (Main Directorate Intelligence or HV A)." -Benjamin Fischer, Journal: International Journal for Intelligence and Counterintelligence."...the depth of the author's research and her superior understanding of the German psyche are definite enablers for an astute reader." -John R. Arpin, Naval War College Review"Macrakis provides a fascinating view inside the spy technology of the Stasi...sources have allowed her to paint a rich picture of the Stasi's quest for Western technology and its struggles to make use of acquired information.../Seduced by Secrets/ offers a revealing look at the difficult-to-observe history of a modern intelligence agency. It provides scholars with an insightful analysis and a new perspective for thinking about the relationship of technology and the Cold War..." -John Laprise,Technology and Culture"...a powerful volume. It objectively details some of the MfS's most closely guarded secrets...Macrakis does not single out the Stasi and its East Bloc counterparts for condemnation. Instead, she clearly shows that many of these agencies' actions and techniques were "strikingly similar" to methods used by Western intelligence...In an era when Congress has often taken a back seat to an increasingly secretive executive branch, Macrakis' historical account offiers a potent reminder of the need for democratic oversight of intelligence agencies." -German Studies Review"A brilliantly written report that is based on the evaluation of new files from the Birthler-Office [for the Stasi files] and the Rosenholz data. It is written with a detective's nose and the precision of passion." -Urs Rauber /Neue Züricher Zeitung /am Sonntag (NZZ am Sonntag)"Macrakis has written a terrific book that will make fascinating reading for general audiences as well as experts.... the author should be lauded for her willingness to move beyond the well-trodden path of Stasi research, especially to consider the material culture and scientific aspects of GDR spying, and the elegance with which she does it.../Seduced by Secrets/ provides fascinating insights into the role of technology at the East German Ministry of State Security (MfS)...highly recommended for anyone interested in espionage." -H-Net Review, Katrin Paehler"...a revealing look at the difficult-to-observe history of modern intelligence agency." -John Laprise, Techonology and Culture"Undergraduate students will delight in the writing style and the sensational revelations." -Gary Bruce, Journal of Cold War Studies
ISBN: 052188747X
ISBN13: 9780521887472
Author: Macrakis, Kristie
Publisher: Cambridge University Press
Format: Hardcover
PublicationDate: 2008-03-21
Language: English
Edition: Illustrated
PageCount: 392
Dimensions: 6.0 x 1.0 x 9.0 inches
Weight: 22.88 ounces
"Thoroughly researched, Seduced by Secrets gives us an important, unmatched, insider account of East German intelligence. Kristie Macrakis writes with a scholar's eye and novelist's skills, revealing secrets and spy tradecraft never meant for public disclosure."Pete Earley, best-selling author of Comrade J: The Untold Secrets of Russia's Master Spy in America After the End of the Cold War"This book on the vaunted GDR secret service provides a fascinating inside view of the Stasi's spying efforts as well as technologies. Written in an accessible style, it is nonetheless based on exhaustive research in the Stasi files and many oral interviews. The first part paints vivid pictures of some of the major spy cases of the Cold War. The second part, which will gladden the heart of any espionage aficionado, discusses spy technology from invisible ink to smell samples. The result is a remarkable and readable synthesis of the East German spying operations."Konrad Jarausch, Lurcy Professor of European Civilization, University of North Carolina at Chapel Hill"Easily the most detailed, painstaking research yet undertaken on the Stasi's techniques and secrets. Certainly the most absorbing analysis of an organization hitherto steeped in mystery."Nigel West, Director of Counterintelligence Studies, The Center for Counterintelligence and Security Studies, Washington DC"Seduced by Secrets makes a significant contribution to our knowledge of how the Stasi did what it did..." -Daniel Johnson, Commentary"Drawing upon declassified documents seized from STASI files (it is now defunct) and interviews with former officers, Ms. Macrakis has produced a first-rate read...[This book] deserve[s] a five cloak-and-dagger rating. Good reading for the specialist and the layman alike." - Joseph C. Goulden, The Washington Times"...fine scholarship and a valuable and unique contribution to intelligence literature. " -Hayden B. Peake, Studies in Intelligence"Rarely does an intelligence book come along that offers unique insights on spy gadgetry beyond what has already been written, and the importance of Western technology...[for] the outcome of the Cold War...But then Kristie Macrakis is not your usual writer/author. Her Harvard doctorate in the history of science and technology, along with...teaching intelligence, and a life-long interest in the spy technology of the Cold War, has yielded a book that needed to be writtenŠThe book is assuredly a must for those spy literature aficionados interested in real, as opposed to fictional, spy stories." -Gene Poteat, The Intelligencer"Seduced by Secrets is, and will likely remain, the best book on the former East German Ministerium fu¨r Staatssicherheit (Ministry for State Security or MfS) and its foreign intelligence service , the Hauptverwaltung Aufkla¨rung (Main Directorate Intelligence or HV A)." -Benjamin Fischer, Journal: International Journal for Intelligence and Counterintelligence."...the depth of the author's research and her superior understanding of the German psyche are definite enablers for an astute reader." -John R. Arpin, Naval War College Review"Macrakis provides a fascinating view inside the spy technology of the Stasi...sources have allowed her to paint a rich picture of the Stasi's quest for Western technology and its struggles to make use of acquired information.../Seduced by Secrets/ offers a revealing look at the difficult-to-observe history of a modern intelligence agency. It provides scholars with an insightful analysis and a new perspective for thinking about the relationship of technology and the Cold War..." -John Laprise,Technology and Culture"...a powerful volume. It objectively details some of the MfS's most closely guarded secrets...Macrakis does not single out the Stasi and its East Bloc counterparts for condemnation. Instead, she clearly shows that many of these agencies' actions and techniques were "strikingly similar" to methods used by Western intelligence...In an era when Congress has often taken a back seat to an increasingly secretive executive branch, Macrakis' historical account offiers a potent reminder of the need for democratic oversight of intelligence agencies." -German Studies Review"A brilliantly written report that is based on the evaluation of new files from the Birthler-Office [for the Stasi files] and the Rosenholz data. It is written with a detective's nose and the precision of passion." -Urs Rauber /Neue Züricher Zeitung /am Sonntag (NZZ am Sonntag)"Macrakis has written a terrific book that will make fascinating reading for general audiences as well as experts.... the author should be lauded for her willingness to move beyond the well-trodden path of Stasi research, especially to consider the material culture and scientific aspects of GDR spying, and the elegance with which she does it.../Seduced by Secrets/ provides fascinating insights into the role of technology at the East German Ministry of State Security (MfS)...highly recommended for anyone interested in espionage." -H-Net Review, Katrin Paehler"...a revealing look at the difficult-to-observe history of modern intelligence agency." -John Laprise, Techonology and Culture"Undergraduate students will delight in the writing style and the sensational revelations." -Gary Bruce, Journal of Cold War Studies

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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