Career Skills Library: Problem Solving, Third Edition

Developing and understanding different methods of tackling problems is an essential career skill. Problem Solving, Third Edition teaches readers how to become a problem solver, a valuable and highly sought person in today's complicated workforce. This new edition illustrates the difference between scientific and creative problem-solving techniques and outlines a five-step approach to dealing with dilemmas that students can apply to almost any situation. A new appendix of helpful Web sites has been added as well as true-or-false quizzes in each chapter.

Chapters include:

-The Problem Solver in You

-Using Scientific Thinking to Solve Problems

-Using Creative Thinking to Solve Problems

-Obstacles to Problem Solving

-Identify and Define the Problem

-Define Goals and Objectives

-Generate Solutions

-Develop a Plan of Action

-Follow Through

-Decision Making.