Gwen Wellington grew up near the Rocky Mountains in southern Alberta. After graduating from High School, she studied music and theology for four years at a Bible College. Following graduation, she established a Christian Education Resource Centre for a denominational conference and served for several years on a lay ministry team in her home church. After studying clinical social work, Gwen worked as a psychotherapist for 24 years, eventually specializing in psychological trauma. Gwen now lives in Cranbrook, British Columbia, where she is creating books and courses designed to enable people to enhance the quality of their lives by drawing on their relationship with God. Gwen relates the following seminal experience from her early life: "When I was a little four-year-old, I woke up one night in a fright from a nightmare about being all alone and vulnerable in a world-going-up-in-flames-end-times scenario. My mother comforted me by talking with me about Jesus and his promise to always be with us so we never need be alone. I invited Jesus into my life at that time, setting my life on a positive trajectory that continues to cut through all the adversity that comes my way." The author of Glimpses of God's Heart has found Jesus to be totally reliable. She relates three major examples of this. "First, he gave me hope for a positive future and thus sustained me during my teen years when I hated myself and was desperately unhappy. Secondly, he remained constant during my young adult years when I was questioning the existence of God. Thirdly, by his Spirit, he has motivated me for my entire adult life to keep seeking him and loving him and reading and studying the Bible and listening to his voice. Glimpses of God's Heart is one of the many fruits of Jesus' reliability in my life." Gwen Wellington's response to the hard knocks life threw at her was to develop a keen interest in what it takes to make a person tick and then to do everything she can to make it easier for others to have a positive life experience. She would summarize her life's work as doing whatever she can to enable others to enhance the quality of their lives. She loved being able to do that for many years in her work as a psychotherapist. She makes the following observation: "I have learned that a very important aspect of a positive life experience is to establish a vibrant relationship with God, so now I'm excited about having published a book that I'm hoping will help many readers to enjoy that life-giving relationship with the Divine." Gwen enjoys socializing with friends and family, making music, playing with her Pomeranian, writing, sharing the word of God, creating lectin-free meals, and playing online Scrabble games with her husband. Gwen is the proud mother and grandmother of two children, their partners, and four grandchildren. For inspiration and motivation, visit Gwen's blog at www.wellington-author.com/blog/. You also can connect with the author at www.wellington-author.com or www.facebook.com/GwenWellingtonAuthor.

Books - New and Used

The following guidelines apply to books:

• New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
• Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
• Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

• Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
• Packages are shipped from Monday to Friday.
• No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

• Standard Shipping: 5-8 business days
• Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

• Item(s) no longer needed or wanted.
• Item(s) returned to us due to an invalid or incomplete address.
• Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping Cost

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.