How Software is Built (Quality Software) (Volume 1)
How Software is Built (Quality Software) (Volume 1)
Overview
This is part 1 of the latest edition of the classic series, Quality Software. It teaches how to understand the dynamics of software development organizations, to plan software projects, and to act effectively to carry out those plans. Written from a technical and psychological perspective, this comprehesive book describes how to think about what you do. The notation takes almost no effort to learn. The diagrams are simple and easy to understand and used in a consistent manner. How Software is Built offers ideas for coping with the very difficult problems that face those who work on projects where they don't have enough time, enough information, enough skill, or enough money to do a perfect job of anything. Given these limitations, managers have to make tradeoff decisions in light of the best understanding of cause and effect they can muster. Reviewers say the book is a treasure, containing within it the best definitions of quality ever published. It's written with a great sense of humor that helps make the lessons and insights you will get from the book easier to take. For example, why is software development so often plagued by crisis? Weinberg helps the reader step back from developing software and examine the dynamics and patterns of software creation. By discussing patterns of quality, patterns of managing, and patterns of software faults, the author shows that quality software begins with keen observation and clear thinking about software development. The text is extremely thought-provoking and is spiced with anecdotes drawn from decades of software experience. The book is divided into three sections: Patterns of Quality , Patterns of Managing , and Demands that Stress Patterns. Each section has a number of chapters that examine different systemic aspects of the specific issues. In the Patterns of Quality section, Weinberg challenges our assumptions about what quality is, how to obtain it, and how to recognize how to change it. For those of you who are intimate with the SEI (Software Engineering Institute) CMM (Capability Maturity Model), this section provides compelling reasoning about the model, and about how dangerous level 2 can be to an organization. One reviewer said of The Patterns of Managing section: It was truly eye opening for me. I had been working on a measurement system at the company, and had been spectacularly unsuccessful obtaining useful metrics. I thought we needed these measurements so that we could understand what worked for us, and what needed to change. This section gave me a new understanding of how other people see the organization and their roles within the organization. Demands that Stress Patterns discusses what happens in real organizations with real customers and real products. How Software is Built develops a number of ideas about how to keep the development organization working productively.Description
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overview
This is part 1 of the latest edition of the classic series, Quality Software. It teaches how to understand the dynamics of software development organizations, to plan software projects, and to act effectively to carry out those plans. Written from a technical and psychological perspective, this comprehesive book describes how to think about what you do. The notation takes almost no effort to learn. The diagrams are simple and easy to understand and used in a consistent manner. How Software is Built offers ideas for coping with the very difficult problems that face those who work on projects where they don't have enough time, enough information, enough skill, or enough money to do a perfect job of anything. Given these limitations, managers have to make tradeoff decisions in light of the best understanding of cause and effect they can muster. Reviewers say the book is a treasure, containing within it the best definitions of quality ever published. It's written with a great sense of humor that helps make the lessons and insights you will get from the book easier to take. For example, why is software development so often plagued by crisis? Weinberg helps the reader step back from developing software and examine the dynamics and patterns of software creation. By discussing patterns of quality, patterns of managing, and patterns of software faults, the author shows that quality software begins with keen observation and clear thinking about software development. The text is extremely thought-provoking and is spiced with anecdotes drawn from decades of software experience. The book is divided into three sections: Patterns of Quality , Patterns of Managing , and Demands that Stress Patterns. Each section has a number of chapters that examine different systemic aspects of the specific issues. In the Patterns of Quality section, Weinberg challenges our assumptions about what quality is, how to obtain it, and how to recognize how to change it. For those of you who are intimate with the SEI (Software Engineering Institute) CMM (Capability Maturity Model), this section provides compelling reasoning about the model, and about how dangerous level 2 can be to an organization. One reviewer said of The Patterns of Managing section: It was truly eye opening for me. I had been working on a measurement system at the company, and had been spectacularly unsuccessful obtaining useful metrics. I thought we needed these measurements so that we could understand what worked for us, and what needed to change. This section gave me a new understanding of how other people see the organization and their roles within the organization. Demands that Stress Patterns discusses what happens in real organizations with real customers and real products. How Software is Built develops a number of ideas about how to keep the development organization working productively.Description
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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