Lead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire
Lead with a Story: A Guide to Crafting Business Narratives That Captivate, Convince, and Inspire
Overview
"Stories are flight simulators for our brains, and in this book Paul Smith brings you a story for every important challenge you and your team will face at work. If you master these stories, you'll master your challenges." --Chip Heath, co-authorMade to StickandSwitch"A compelling book that will help bring alive the power of storytelling to make a meaningful difference in your business or your life." --Sara Mathew, Chairman and CEO, Dun & Bradstreet"Lead with a Story is now my go-to source for stories that inspire change across a broad range of business challenges. This is a must-read book for any leader who wants to up their game by leading through inspiration." --Andy Murray, Founder of Saatchi & Saatchi-X and Mercury11"I got your book late yesterday and started reading it after supper. I finished it this morning at 8:15. I couldn't put it down all night! This book is everything I had hoped it would be...and more." --Jim Bangel, former Corporate Storyteller, Procter & Gamble"This book offers the most storytelling success stories I've seen between two covers. It is invaluable for any leader who wants to inspire, motivate, or persuade." --Annette Simmons, bestselling author ofThe Story Factor, andWhoever Tells the Best Story Wins"By taking Smith’s instructions to heart and becoming master storytellers, we may all avoid fidgeting, glassy-eyed audiences in the future."--ABA Banking Journal“…provid[es] the literary tools to create great stories that can teach, motivate and lead."--Wharton Magazine"If you are a speaker, a teacher, a friend, a pastor, a worker, a leader...you will learn from this book! PICK IT UP!”--I'd Rather Be Craving blog"...touts the value of story telling as a communication tool for business people."--800-CEO-Read“Paul Smith is the consummate storyteller, but he is also a generous, sharing teacher who imparts a great deal of wisdom in his book.”--ForeWord Reviews“…outlines a comprehensive, yet very practical guide to telling stories in business...a must read for anyone who engages with customers, stakeholders and employees.”--CMSWire.com"...thoughtful, meaty, comprehensive and seriously useful... profoundly straightforward and helpful..."--Authentic Organizations“…anyone could pick up the book, understand the actionable advice, and begin telling their own stories right away.”--SalesEngine.com“Take your leadership skills to a higher level by crafting business stories that captivate, convince, and inspire!"--Management is a Journey“Buy this book and let it help you find your story. Let Paul Smith show you how to tell that story."--PCB007"...shows readers how to tell stories that build bridges into their future. If you want to go far, combine your competence with storytelling.”--Leadership Freak“getAbstract recommends that managers, salespeople and presenters read this charming compilation, from its useful instructions all the way to its happily ever after.”--getAbstractExecRank Distinction Awards for Business Books 2012“The book is chock full of great stories and clear, simple techniques you can use to be a better storyteller.”--thoughtLeadersThe Influential Marketing Book Award 2012“…brilliant…filled with rare insights and ‘you had to be there’ style stories, this book lives up to its promise of using storytelling to deliver powerful lessons.”--Rohit Bhargava blog“Packed with a wide variety of stories and scores of key lessons on leadership,Lead with a Storyis an engaging and informative resource for any leader.”--Soundview blog”Get a jump start on developing your own bank of leadership stories and check outLead with a Storytoday.”--Seven Story Learning"...this practical resource gives readers the guidance they need to deliver stories to stunning effect.”--Abduzeedo Design Inspiration27 Gen: Generational Learning Works Both Ways 12 Best Books 2012NOOP (Exploring the Networked Economy) 40 Best Influence & Persuasion Books 2013“…offers interesting, engaging and practical advice for effectively crafting your own stories to better accomplish your personal and organizational goals.”--The Journal of Healthcare Contracting"If you brief people, make speeches, or give presentations to your board or other groups, the book is worth your time.”--Musings from the CU Suite"[Smith's] depth of understanding on how to craft great stories…has him doing some of the most important work of our time on the subject."--Ryan Powell blogMasters in Communications 100 Influential Books Every Communications Major Must Read 2014"I’ve been searching for an excellent book on storytelling in business. And I found it: Paul Smith’s Lead with a Story."--Speaking Practically“I truly adore this book and recommend it to busy executives who want a quick source of material to use in their presentations and communications.”--Speaking PracticallyDescription
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overview
"Stories are flight simulators for our brains, and in this book Paul Smith brings you a story for every important challenge you and your team will face at work. If you master these stories, you'll master your challenges." --Chip Heath, co-authorMade to StickandSwitch"A compelling book that will help bring alive the power of storytelling to make a meaningful difference in your business or your life." --Sara Mathew, Chairman and CEO, Dun & Bradstreet"Lead with a Story is now my go-to source for stories that inspire change across a broad range of business challenges. This is a must-read book for any leader who wants to up their game by leading through inspiration." --Andy Murray, Founder of Saatchi & Saatchi-X and Mercury11"I got your book late yesterday and started reading it after supper. I finished it this morning at 8:15. I couldn't put it down all night! This book is everything I had hoped it would be...and more." --Jim Bangel, former Corporate Storyteller, Procter & Gamble"This book offers the most storytelling success stories I've seen between two covers. It is invaluable for any leader who wants to inspire, motivate, or persuade." --Annette Simmons, bestselling author ofThe Story Factor, andWhoever Tells the Best Story Wins"By taking Smith’s instructions to heart and becoming master storytellers, we may all avoid fidgeting, glassy-eyed audiences in the future."--ABA Banking Journal“…provid[es] the literary tools to create great stories that can teach, motivate and lead."--Wharton Magazine"If you are a speaker, a teacher, a friend, a pastor, a worker, a leader...you will learn from this book! PICK IT UP!”--I'd Rather Be Craving blog"...touts the value of story telling as a communication tool for business people."--800-CEO-Read“Paul Smith is the consummate storyteller, but he is also a generous, sharing teacher who imparts a great deal of wisdom in his book.”--ForeWord Reviews“…outlines a comprehensive, yet very practical guide to telling stories in business...a must read for anyone who engages with customers, stakeholders and employees.”--CMSWire.com"...thoughtful, meaty, comprehensive and seriously useful... profoundly straightforward and helpful..."--Authentic Organizations“…anyone could pick up the book, understand the actionable advice, and begin telling their own stories right away.”--SalesEngine.com“Take your leadership skills to a higher level by crafting business stories that captivate, convince, and inspire!"--Management is a Journey“Buy this book and let it help you find your story. Let Paul Smith show you how to tell that story."--PCB007"...shows readers how to tell stories that build bridges into their future. If you want to go far, combine your competence with storytelling.”--Leadership Freak“getAbstract recommends that managers, salespeople and presenters read this charming compilation, from its useful instructions all the way to its happily ever after.”--getAbstractExecRank Distinction Awards for Business Books 2012“The book is chock full of great stories and clear, simple techniques you can use to be a better storyteller.”--thoughtLeadersThe Influential Marketing Book Award 2012“…brilliant…filled with rare insights and ‘you had to be there’ style stories, this book lives up to its promise of using storytelling to deliver powerful lessons.”--Rohit Bhargava blog“Packed with a wide variety of stories and scores of key lessons on leadership,Lead with a Storyis an engaging and informative resource for any leader.”--Soundview blog”Get a jump start on developing your own bank of leadership stories and check outLead with a Storytoday.”--Seven Story Learning"...this practical resource gives readers the guidance they need to deliver stories to stunning effect.”--Abduzeedo Design Inspiration27 Gen: Generational Learning Works Both Ways 12 Best Books 2012NOOP (Exploring the Networked Economy) 40 Best Influence & Persuasion Books 2013“…offers interesting, engaging and practical advice for effectively crafting your own stories to better accomplish your personal and organizational goals.”--The Journal of Healthcare Contracting"If you brief people, make speeches, or give presentations to your board or other groups, the book is worth your time.”--Musings from the CU Suite"[Smith's] depth of understanding on how to craft great stories…has him doing some of the most important work of our time on the subject."--Ryan Powell blogMasters in Communications 100 Influential Books Every Communications Major Must Read 2014"I’ve been searching for an excellent book on storytelling in business. And I found it: Paul Smith’s Lead with a Story."--Speaking Practically“I truly adore this book and recommend it to busy executives who want a quick source of material to use in their presentations and communications.”--Speaking PracticallyDescription
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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