The Caregiver's Companion
The Caregiver's Companion
Overview
Janet Gonzalez-Mena started her early childhood career in a cooperative preschool as a parent volunteer back in 1966. She then became a Head Start volunteer and ended up as a teacher in a preschool for Spanish-speaking children and their families in 1970’s. She has also helped open several pilot programs including a therapeutic child care program and a home-based bilingual preschool program. When Magda Gerber came into her life in the mid-1970’s, Janet signed up for an internship with her at the Children’s Health Council in Menlo Park, California. As a result of that experience, later, when she became a child care director, she was able to incorporate much of what she learned into her work and was influential in expanding that program to include an infant center. Training and teaching adults has always been sideline, even when she was working with children and families. She worked as a Head Start trainer and as adjunct faculty in 4 community colleges plus the University of California Santa Cruz credential extension program. She taught for 15 years as full time faculty at Napa Valley College in the Child and Family Studies Program. Since 1991, she has been part of the faculty for WestEd’s Program for Infant-Toddler Caregivers (PITC) Training of Trainer Institutes. Janet has been writing along with teaching for all these years and is author of numerous articles and 13 books related to early childhood, including Foundations of Early Childhood Education; Infants, Toddlers, and Caregivers (with co-author Dianne Eyer); and Diversity in Early Care and Education: Honoring Differences (Formerly Multicultural Issues in Child Care). She wrote Dragon Mom about herself as parent to help early childhood professionals alleviate guilt when their parenting doesn't live up to their high standards. Her latest passion is understanding more about the Pikler Institute in Budapest, Hungary, where Magda Gerber came from. It took her 30 years to get there after she first heard of it, but her first trip to it in November of 2003 merely whetted her appetite. She has made two more since and is planning for another one. She is fascinated by the approach and is convinced that this residential nursery is a model for the world. She is continuing to learn more about how this approach can be used to improve infant-toddler care and education programs in the United States. She is also working with a group in Mexico to explore how the approach might fit into their models of residential care for infants and toddlers. Janet has a Master of Arts Degree in Human Development from Pacific Oaks in Pasadena, California.Tenured Professor of Early Childhood Education / Child Development at Canada College since 1970, Department Coordinator since 1978 (and author of 30 courses within the ECE/CD Department). Dianne has served on various college committees during the last few years including the Articulation Self Study Committee and the Chairperson for the College Council from 2002 to 2004. She received specialized diversity training under Title V in 2002. In the late 1990’s she was a presenter at the Annual Conference of the National Association for the Education of Young Children in Atlanta, GA and Washington D.C. respectively. She is the co-author of Infants, Toddlers and Caregivers, sixth edition, McGraw-Hill, released in 2004. Her community experiences include: Task Force member for the Advancing Careers in Child Development Project (Pacific Oaks College, Pasadena CA); San Mateo County Consortium for Quality Programs; SMC Partnership Council; and membership in SMAEYC. She has been responsible for several grants within the ECE/CD Department including: Foster Care Education, SAFE START/Violence Intervention in ECE (Centers for Disease Control); and the Family Support Program (a PSP and The Council collaboration). She is currently coordinating a grant with First 5 San Mateo County to recruit and retain quality ECE/CD teachers and providers in the field. She is also a Professional Growth Advisor for the Child Development Permit.Description
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overview
Janet Gonzalez-Mena started her early childhood career in a cooperative preschool as a parent volunteer back in 1966. She then became a Head Start volunteer and ended up as a teacher in a preschool for Spanish-speaking children and their families in 1970’s. She has also helped open several pilot programs including a therapeutic child care program and a home-based bilingual preschool program. When Magda Gerber came into her life in the mid-1970’s, Janet signed up for an internship with her at the Children’s Health Council in Menlo Park, California. As a result of that experience, later, when she became a child care director, she was able to incorporate much of what she learned into her work and was influential in expanding that program to include an infant center. Training and teaching adults has always been sideline, even when she was working with children and families. She worked as a Head Start trainer and as adjunct faculty in 4 community colleges plus the University of California Santa Cruz credential extension program. She taught for 15 years as full time faculty at Napa Valley College in the Child and Family Studies Program. Since 1991, she has been part of the faculty for WestEd’s Program for Infant-Toddler Caregivers (PITC) Training of Trainer Institutes. Janet has been writing along with teaching for all these years and is author of numerous articles and 13 books related to early childhood, including Foundations of Early Childhood Education; Infants, Toddlers, and Caregivers (with co-author Dianne Eyer); and Diversity in Early Care and Education: Honoring Differences (Formerly Multicultural Issues in Child Care). She wrote Dragon Mom about herself as parent to help early childhood professionals alleviate guilt when their parenting doesn't live up to their high standards. Her latest passion is understanding more about the Pikler Institute in Budapest, Hungary, where Magda Gerber came from. It took her 30 years to get there after she first heard of it, but her first trip to it in November of 2003 merely whetted her appetite. She has made two more since and is planning for another one. She is fascinated by the approach and is convinced that this residential nursery is a model for the world. She is continuing to learn more about how this approach can be used to improve infant-toddler care and education programs in the United States. She is also working with a group in Mexico to explore how the approach might fit into their models of residential care for infants and toddlers. Janet has a Master of Arts Degree in Human Development from Pacific Oaks in Pasadena, California.Tenured Professor of Early Childhood Education / Child Development at Canada College since 1970, Department Coordinator since 1978 (and author of 30 courses within the ECE/CD Department). Dianne has served on various college committees during the last few years including the Articulation Self Study Committee and the Chairperson for the College Council from 2002 to 2004. She received specialized diversity training under Title V in 2002. In the late 1990’s she was a presenter at the Annual Conference of the National Association for the Education of Young Children in Atlanta, GA and Washington D.C. respectively. She is the co-author of Infants, Toddlers and Caregivers, sixth edition, McGraw-Hill, released in 2004. Her community experiences include: Task Force member for the Advancing Careers in Child Development Project (Pacific Oaks College, Pasadena CA); San Mateo County Consortium for Quality Programs; SMC Partnership Council; and membership in SMAEYC. She has been responsible for several grants within the ECE/CD Department including: Foster Care Education, SAFE START/Violence Intervention in ECE (Centers for Disease Control); and the Family Support Program (a PSP and The Council collaboration). She is currently coordinating a grant with First 5 San Mateo County to recruit and retain quality ECE/CD teachers and providers in the field. She is also a Professional Growth Advisor for the Child Development Permit.Description
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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