The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results
The Six Disciplines of Breakthrough Learning: How to Turn Training and Development Into Business Results
Overview
"A succinct, extremely valuable, and proven set of disciplines to drive learning in organizations. This breakthrough book is a must for anyone involved in corporate training and development."—Rod Magee, Ph.D., vice president and chief learning officer, Honeywell International"The Six Disciplinesdescribes and illustrates six principles practiced by companies that earn the highest returns by efficiently converting learning into business results. A truly valuable book!"—Ken Blanchard, coauthor,The One Minute Manager®andThe Secret"The Holy Grail for every corporate learning department today—and for the CEOs who critically depend on them—is sustained learning that drives performance. In this thorough and timely book, the authors show step-by-step how genuine learning can, at last, be found."—John Alexander, president, Center for Creative Leadership"This book is a must-read for anyone who is serious about delivering learning experiences that lead to performance and business results. Filled with case studies, tools, and job aids, this book could not be more practical!"—Dana Gaines Robinson, founder and president, Partners in Change, Inc., and coauthor,Performance ConsultingandStrategic Business Partner"Billions have been spent on classroom programs and next to nothing on supporting participants in applying what they learn on the job. ApplyThe Six Disciplinesand you’ll achieve the intended business results of your learning and development investments."—James F. Bolt, chairman, Executive Development Associates, Inc."Here’s a business book that should be read at every organizational level. Senior leaders, line managers, instructional designers, HR professionals, and learners themselves will all find guidance on maximizing their investment of time and resources in any learning initiative."—Beverly Kaye, CEO and founder, Career System International, coauthor,Love ‘Em or Lose ‘Em, and author,Up is Not the Only Way"The Six Disciplines of Breakthrough Learningis the clearest roadmap I have ever seen for getting from well-conceived and executed learning activities to measurable business results. This book is a breakthrough! It will be required reading for my entire staff of learning professionals."—Edwin H. Boswell, Ph.D., president and chief executive officer, The Forum Corporation"Integrating work and development is critical in today’s competitive environment. This book is a breakthrough by pathfinders in ensuring application and results from any learning experience."—Teresa Roche, vice president Global Learning and Leadership Development, Agilent Technologies"Finally, a definitive resource on the disciplines required to build learning and development that increases business capability and capacity. This is an essential guide for anyone who believes workforce development is about producing workplace results."—Susan Burnett, senior vice President and chief talent officer, Gap Inc."Finally a book that effectively links training and development to business results and shows us how to make strategy happen. A classic in the making."—Al Vicere, executive education professor of strategic leadership, Smeal College of Business, Penn State University; President, Vicere Associates, Inc."Six Disciplinesis a timely book written by experienced authors to help learning and development professionals deliver results. With proven methods, presented in a logical style, this book is amustread for anyone interested in improving the impact of training and development."—Jack J. Phillips,chairman, ROI Institute, author of thirty books"All the training in the world does not mean a thing, unless there is true transfer!The Six Disciplinesis a jewel, loaded with practical perspectives on creating true ROI from learning investments."—Elliott Masie, CEO, The MASIE Center's Learning CONSORTIUM"The pundits all talk about breakthrough learning. But until now, no one has provided clear, concise coaching about how to attain it. This vital and must-read book should affect the way every thinking person looks at learning."—Richard J. Leider, founder, The Inventure Group, author,The Power of PurposeandClaiming Your Place At The Fire"Nothing matters without results.The Six Disciplinesoffers a straightforward but profound methodology for achieving extraordinary results, time after time."—Leo Burke,associate dean and director of executive education, Mendoza College of Business, University of Notre Dame"The Six Disciplines of Breakthrough Learningshows the complete process needed to achieve the holy grail of business education, documentable results. In it you will learn why excellent education is not enough, in fact you will fail to produce the results you need unless you address the critical steps both before land after the ‘education’ itself."—Gifford Pinchot III, president, Bainbridge Graduate Institute, author, IntrapreneuringDescription
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overview
"A succinct, extremely valuable, and proven set of disciplines to drive learning in organizations. This breakthrough book is a must for anyone involved in corporate training and development."—Rod Magee, Ph.D., vice president and chief learning officer, Honeywell International"The Six Disciplinesdescribes and illustrates six principles practiced by companies that earn the highest returns by efficiently converting learning into business results. A truly valuable book!"—Ken Blanchard, coauthor,The One Minute Manager®andThe Secret"The Holy Grail for every corporate learning department today—and for the CEOs who critically depend on them—is sustained learning that drives performance. In this thorough and timely book, the authors show step-by-step how genuine learning can, at last, be found."—John Alexander, president, Center for Creative Leadership"This book is a must-read for anyone who is serious about delivering learning experiences that lead to performance and business results. Filled with case studies, tools, and job aids, this book could not be more practical!"—Dana Gaines Robinson, founder and president, Partners in Change, Inc., and coauthor,Performance ConsultingandStrategic Business Partner"Billions have been spent on classroom programs and next to nothing on supporting participants in applying what they learn on the job. ApplyThe Six Disciplinesand you’ll achieve the intended business results of your learning and development investments."—James F. Bolt, chairman, Executive Development Associates, Inc."Here’s a business book that should be read at every organizational level. Senior leaders, line managers, instructional designers, HR professionals, and learners themselves will all find guidance on maximizing their investment of time and resources in any learning initiative."—Beverly Kaye, CEO and founder, Career System International, coauthor,Love ‘Em or Lose ‘Em, and author,Up is Not the Only Way"The Six Disciplines of Breakthrough Learningis the clearest roadmap I have ever seen for getting from well-conceived and executed learning activities to measurable business results. This book is a breakthrough! It will be required reading for my entire staff of learning professionals."—Edwin H. Boswell, Ph.D., president and chief executive officer, The Forum Corporation"Integrating work and development is critical in today’s competitive environment. This book is a breakthrough by pathfinders in ensuring application and results from any learning experience."—Teresa Roche, vice president Global Learning and Leadership Development, Agilent Technologies"Finally, a definitive resource on the disciplines required to build learning and development that increases business capability and capacity. This is an essential guide for anyone who believes workforce development is about producing workplace results."—Susan Burnett, senior vice President and chief talent officer, Gap Inc."Finally a book that effectively links training and development to business results and shows us how to make strategy happen. A classic in the making."—Al Vicere, executive education professor of strategic leadership, Smeal College of Business, Penn State University; President, Vicere Associates, Inc."Six Disciplinesis a timely book written by experienced authors to help learning and development professionals deliver results. With proven methods, presented in a logical style, this book is amustread for anyone interested in improving the impact of training and development."—Jack J. Phillips,chairman, ROI Institute, author of thirty books"All the training in the world does not mean a thing, unless there is true transfer!The Six Disciplinesis a jewel, loaded with practical perspectives on creating true ROI from learning investments."—Elliott Masie, CEO, The MASIE Center's Learning CONSORTIUM"The pundits all talk about breakthrough learning. But until now, no one has provided clear, concise coaching about how to attain it. This vital and must-read book should affect the way every thinking person looks at learning."—Richard J. Leider, founder, The Inventure Group, author,The Power of PurposeandClaiming Your Place At The Fire"Nothing matters without results.The Six Disciplinesoffers a straightforward but profound methodology for achieving extraordinary results, time after time."—Leo Burke,associate dean and director of executive education, Mendoza College of Business, University of Notre Dame"The Six Disciplines of Breakthrough Learningshows the complete process needed to achieve the holy grail of business education, documentable results. In it you will learn why excellent education is not enough, in fact you will fail to produce the results you need unless you address the critical steps both before land after the ‘education’ itself."—Gifford Pinchot III, president, Bainbridge Graduate Institute, author, IntrapreneuringDescription
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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