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The Ultimate Windows Server 2003 System Administrator's Guide

Paperback |English |0201791064 | 9780201791068

The Ultimate Windows Server 2003 System Administrator's Guide

Paperback |English |0201791064 | 9780201791068
Overview
Windows Server 2003 is more an update of Windows 2000 than a new operating system. This latest version of the base Windows NT technology now expands to support Microsoft's .NET Framework and new security initiatives. This book reflects these changes by expanding our previous book, The Ultimate Windows 2000 System Administrator's Guide. Mindful that Windows 2000 will continue to be deployed, this book not only reflects the new features of Windows Server 2003 but also provides continued support for Windows 2000 administrators.Windows 2000 and Windows Server 2003 are complex, feature-rich operating systems whose deployment in an enterprise requires highly skilled individuals to support its installation, maintenance, and optimization. These individuals are aided by the abundance of tools and wizards for effective operating-system management that Microsoft has provided. Indeed, many of the enhanced tools should shift the traditional role of administrator to that of proactive manager of computing environments. Thus, the depth of function, flexibility, and granularity of Windows 2000 and Windows Server 2003 ultimately represents both opportunity and challenge for system administration.This book is written to help you succeed in the administration of the Windows Server 2003 and Windows 2000 Server family. Much of the information it provides is also applicable to the desktop Professional versions of the software. Although the use and management of client software is incorporated, the server side is clearly our primary focus. In this preface we provide a framework for the primary topics covered, define the target audience, and describe how to use this book.THE ROLE OF THE ADMINISTRATORWindows Server 2003 will not eliminate the system administrator. To the contrary, features such as the Active Directory and the Microsoft Management Console (MMC) will vastly broaden this role. Rather than spend time on mundane tasks and the management of dozens of disjointed tools, the consolidated approach provided by Windows Server 2003 will free the administrator to concentrate on more mission-critical activities.The functions of the Windows Server 2003 system administrator are generally those that support the user population and those that support the system. The following list summarizes the most common responsibilities:USER-ORIENTED TASKSAddition and removal of usersGroup managementUser application supportEnd-user customer service, education, and communicationManagement of basic services such as mail and printingSYSTEM-ORIENTED TASKSBooting, shutdown, and everything in betweenBackups and restorationHardware maintenance, additions, and removalSystem accounting and monitoringSystem administration logsSystem security and password agingNetwork supportGeneral troubleshootingObviously, this list only scratches the surface of system administration and IT management. However, as a means of setting the reader's expectations, it does underscore the types of activities for which this book can be a guide.BASIS OF OUR RESEARCHIn preparing this book, we used three primary sources of information. First, we relied heavily on our combined professional experience in application development, system administration, and IT management. Unlike many books written on theory by technical writers, our recommendations did not emerge from a vacuum but are based on reality and experiences. We hope the knowledge and experience we bring to this book will assist our fellow IT professionals to manage an enterprise as effectively as possible.Second, we used observations from system administrators in the field to provide "reality checks" to our conclusions. Theoretical understanding of Windows Server 2003 is a nice beginning, but it is no substitute for the actual experience of system administrators. Because Windows Server 2003 is a new product, one of our primary sources was Microsoft's Beta Program and the participants' experiences with final beta and final release versions of the operating system.Finally, we performed numerous tests and simulated real-world environments in an extensive laboratory environment. The tests centered primarily on the Standard Edition and Enterprise Edition server versions; however, Windows Server 2003, Web Edition, and Windows XP Professional were also tested, and we refer to them periodically as client software within the broader enterprise framework. Windows Server 2003, Datacenter Edition, was not available for testing at the time this book was written, so references to it are based on published Microsoft specifications. Where differences exist in the version levels, we call attention to them.AUDIENCEThe Ultimate Windows Server 2003 System Administrator's Guide was written for system administrators and other IT professionals who manage a Windows environment. Administrators coming from other operating-system environments, such as UNIX, will find numerous familiar technologies as well as many significant conceptual differences. Seasoned Windows 2000 and NT administrators will find many familiar aspects, but many significant differences as well, that will require a general updating of their technical skills. The addition of the Active Directory, a new domain model, advanced authentication technologies, and the enhanced MMC are just a few examples of entirely new or expanded operating-system features.Our aim was to produce an intermediate reference guide for administrators, leaving out specialized architectural and programming topics. Thus, this book should be used to gain an understanding of key concepts and for common "how-to" walk-through support. Experienced professionals should find the discussions of operating-system migration and the use of the new enhanced tools valuable. Those with moderate system administration experience can also benefit, but we assume these readers already have hands-on operating-system experience. Novices will need to learn network and operating-system fundamentals.Attempting to provide useful information to an audience of system administrators was a challenge. Inevitably, some of this book's material may appear either overly basic or too advanced, and depending on a reader's level of experience, some discussions will be more helpful than others. To accommodate this wide variance in knowledge, we cover each major topic first from a conceptual basis and then expand this foundation with discussions on applying specific, advanced Windows Server 2003 functions.System administrators coming from UNIX might find our sister publication, Windows NT and UNIX: Administration, Coexistence, Integration, and Migration (Addison-Wesley, 1998), very helpful. For Windows 2000 administrators, look at The Ultimate Windows 2000 System Administrator's Guide (Addison-Wesley, 2000).
ISBN: 0201791064
ISBN13: 9780201791068
Author: Robert Williams, Mark Walla
Publisher: Addison-Wesley Professional
Format: Paperback
PublicationDate: 2003-04-18
Language: English
Edition: 1
PageCount: 1008
Dimensions: 7.3 x 1.8 x 9.0 inches
Weight: 54.4 ounces
Windows Server 2003 is more an update of Windows 2000 than a new operating system. This latest version of the base Windows NT technology now expands to support Microsoft's .NET Framework and new security initiatives. This book reflects these changes by expanding our previous book, The Ultimate Windows 2000 System Administrator's Guide. Mindful that Windows 2000 will continue to be deployed, this book not only reflects the new features of Windows Server 2003 but also provides continued support for Windows 2000 administrators.Windows 2000 and Windows Server 2003 are complex, feature-rich operating systems whose deployment in an enterprise requires highly skilled individuals to support its installation, maintenance, and optimization. These individuals are aided by the abundance of tools and wizards for effective operating-system management that Microsoft has provided. Indeed, many of the enhanced tools should shift the traditional role of administrator to that of proactive manager of computing environments. Thus, the depth of function, flexibility, and granularity of Windows 2000 and Windows Server 2003 ultimately represents both opportunity and challenge for system administration.This book is written to help you succeed in the administration of the Windows Server 2003 and Windows 2000 Server family. Much of the information it provides is also applicable to the desktop Professional versions of the software. Although the use and management of client software is incorporated, the server side is clearly our primary focus. In this preface we provide a framework for the primary topics covered, define the target audience, and describe how to use this book.THE ROLE OF THE ADMINISTRATORWindows Server 2003 will not eliminate the system administrator. To the contrary, features such as the Active Directory and the Microsoft Management Console (MMC) will vastly broaden this role. Rather than spend time on mundane tasks and the management of dozens of disjointed tools, the consolidated approach provided by Windows Server 2003 will free the administrator to concentrate on more mission-critical activities.The functions of the Windows Server 2003 system administrator are generally those that support the user population and those that support the system. The following list summarizes the most common responsibilities:USER-ORIENTED TASKSAddition and removal of usersGroup managementUser application supportEnd-user customer service, education, and communicationManagement of basic services such as mail and printingSYSTEM-ORIENTED TASKSBooting, shutdown, and everything in betweenBackups and restorationHardware maintenance, additions, and removalSystem accounting and monitoringSystem administration logsSystem security and password agingNetwork supportGeneral troubleshootingObviously, this list only scratches the surface of system administration and IT management. However, as a means of setting the reader's expectations, it does underscore the types of activities for which this book can be a guide.BASIS OF OUR RESEARCHIn preparing this book, we used three primary sources of information. First, we relied heavily on our combined professional experience in application development, system administration, and IT management. Unlike many books written on theory by technical writers, our recommendations did not emerge from a vacuum but are based on reality and experiences. We hope the knowledge and experience we bring to this book will assist our fellow IT professionals to manage an enterprise as effectively as possible.Second, we used observations from system administrators in the field to provide "reality checks" to our conclusions. Theoretical understanding of Windows Server 2003 is a nice beginning, but it is no substitute for the actual experience of system administrators. Because Windows Server 2003 is a new product, one of our primary sources was Microsoft's Beta Program and the participants' experiences with final beta and final release versions of the operating system.Finally, we performed numerous tests and simulated real-world environments in an extensive laboratory environment. The tests centered primarily on the Standard Edition and Enterprise Edition server versions; however, Windows Server 2003, Web Edition, and Windows XP Professional were also tested, and we refer to them periodically as client software within the broader enterprise framework. Windows Server 2003, Datacenter Edition, was not available for testing at the time this book was written, so references to it are based on published Microsoft specifications. Where differences exist in the version levels, we call attention to them.AUDIENCEThe Ultimate Windows Server 2003 System Administrator's Guide was written for system administrators and other IT professionals who manage a Windows environment. Administrators coming from other operating-system environments, such as UNIX, will find numerous familiar technologies as well as many significant conceptual differences. Seasoned Windows 2000 and NT administrators will find many familiar aspects, but many significant differences as well, that will require a general updating of their technical skills. The addition of the Active Directory, a new domain model, advanced authentication technologies, and the enhanced MMC are just a few examples of entirely new or expanded operating-system features.Our aim was to produce an intermediate reference guide for administrators, leaving out specialized architectural and programming topics. Thus, this book should be used to gain an understanding of key concepts and for common "how-to" walk-through support. Experienced professionals should find the discussions of operating-system migration and the use of the new enhanced tools valuable. Those with moderate system administration experience can also benefit, but we assume these readers already have hands-on operating-system experience. Novices will need to learn network and operating-system fundamentals.Attempting to provide useful information to an audience of system administrators was a challenge. Inevitably, some of this book's material may appear either overly basic or too advanced, and depending on a reader's level of experience, some discussions will be more helpful than others. To accommodate this wide variance in knowledge, we cover each major topic first from a conceptual basis and then expand this foundation with discussions on applying specific, advanced Windows Server 2003 functions.System administrators coming from UNIX might find our sister publication, Windows NT and UNIX: Administration, Coexistence, Integration, and Migration (Addison-Wesley, 1998), very helpful. For Windows 2000 administrators, look at The Ultimate Windows 2000 System Administrator's Guide (Addison-Wesley, 2000).

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

$18.31
Out of Stock
Overview
Windows Server 2003 is more an update of Windows 2000 than a new operating system. This latest version of the base Windows NT technology now expands to support Microsoft's .NET Framework and new security initiatives. This book reflects these changes by expanding our previous book, The Ultimate Windows 2000 System Administrator's Guide. Mindful that Windows 2000 will continue to be deployed, this book not only reflects the new features of Windows Server 2003 but also provides continued support for Windows 2000 administrators.Windows 2000 and Windows Server 2003 are complex, feature-rich operating systems whose deployment in an enterprise requires highly skilled individuals to support its installation, maintenance, and optimization. These individuals are aided by the abundance of tools and wizards for effective operating-system management that Microsoft has provided. Indeed, many of the enhanced tools should shift the traditional role of administrator to that of proactive manager of computing environments. Thus, the depth of function, flexibility, and granularity of Windows 2000 and Windows Server 2003 ultimately represents both opportunity and challenge for system administration.This book is written to help you succeed in the administration of the Windows Server 2003 and Windows 2000 Server family. Much of the information it provides is also applicable to the desktop Professional versions of the software. Although the use and management of client software is incorporated, the server side is clearly our primary focus. In this preface we provide a framework for the primary topics covered, define the target audience, and describe how to use this book.THE ROLE OF THE ADMINISTRATORWindows Server 2003 will not eliminate the system administrator. To the contrary, features such as the Active Directory and the Microsoft Management Console (MMC) will vastly broaden this role. Rather than spend time on mundane tasks and the management of dozens of disjointed tools, the consolidated approach provided by Windows Server 2003 will free the administrator to concentrate on more mission-critical activities.The functions of the Windows Server 2003 system administrator are generally those that support the user population and those that support the system. The following list summarizes the most common responsibilities:USER-ORIENTED TASKSAddition and removal of usersGroup managementUser application supportEnd-user customer service, education, and communicationManagement of basic services such as mail and printingSYSTEM-ORIENTED TASKSBooting, shutdown, and everything in betweenBackups and restorationHardware maintenance, additions, and removalSystem accounting and monitoringSystem administration logsSystem security and password agingNetwork supportGeneral troubleshootingObviously, this list only scratches the surface of system administration and IT management. However, as a means of setting the reader's expectations, it does underscore the types of activities for which this book can be a guide.BASIS OF OUR RESEARCHIn preparing this book, we used three primary sources of information. First, we relied heavily on our combined professional experience in application development, system administration, and IT management. Unlike many books written on theory by technical writers, our recommendations did not emerge from a vacuum but are based on reality and experiences. We hope the knowledge and experience we bring to this book will assist our fellow IT professionals to manage an enterprise as effectively as possible.Second, we used observations from system administrators in the field to provide "reality checks" to our conclusions. Theoretical understanding of Windows Server 2003 is a nice beginning, but it is no substitute for the actual experience of system administrators. Because Windows Server 2003 is a new product, one of our primary sources was Microsoft's Beta Program and the participants' experiences with final beta and final release versions of the operating system.Finally, we performed numerous tests and simulated real-world environments in an extensive laboratory environment. The tests centered primarily on the Standard Edition and Enterprise Edition server versions; however, Windows Server 2003, Web Edition, and Windows XP Professional were also tested, and we refer to them periodically as client software within the broader enterprise framework. Windows Server 2003, Datacenter Edition, was not available for testing at the time this book was written, so references to it are based on published Microsoft specifications. Where differences exist in the version levels, we call attention to them.AUDIENCEThe Ultimate Windows Server 2003 System Administrator's Guide was written for system administrators and other IT professionals who manage a Windows environment. Administrators coming from other operating-system environments, such as UNIX, will find numerous familiar technologies as well as many significant conceptual differences. Seasoned Windows 2000 and NT administrators will find many familiar aspects, but many significant differences as well, that will require a general updating of their technical skills. The addition of the Active Directory, a new domain model, advanced authentication technologies, and the enhanced MMC are just a few examples of entirely new or expanded operating-system features.Our aim was to produce an intermediate reference guide for administrators, leaving out specialized architectural and programming topics. Thus, this book should be used to gain an understanding of key concepts and for common "how-to" walk-through support. Experienced professionals should find the discussions of operating-system migration and the use of the new enhanced tools valuable. Those with moderate system administration experience can also benefit, but we assume these readers already have hands-on operating-system experience. Novices will need to learn network and operating-system fundamentals.Attempting to provide useful information to an audience of system administrators was a challenge. Inevitably, some of this book's material may appear either overly basic or too advanced, and depending on a reader's level of experience, some discussions will be more helpful than others. To accommodate this wide variance in knowledge, we cover each major topic first from a conceptual basis and then expand this foundation with discussions on applying specific, advanced Windows Server 2003 functions.System administrators coming from UNIX might find our sister publication, Windows NT and UNIX: Administration, Coexistence, Integration, and Migration (Addison-Wesley, 1998), very helpful. For Windows 2000 administrators, look at The Ultimate Windows 2000 System Administrator's Guide (Addison-Wesley, 2000).
ISBN: 0201791064
ISBN13: 9780201791068
Author: Robert Williams, Mark Walla
Publisher: Addison-Wesley Professional
Format: Paperback
PublicationDate: 2003-04-18
Language: English
Edition: 1
PageCount: 1008
Dimensions: 7.3 x 1.8 x 9.0 inches
Weight: 54.4 ounces
Windows Server 2003 is more an update of Windows 2000 than a new operating system. This latest version of the base Windows NT technology now expands to support Microsoft's .NET Framework and new security initiatives. This book reflects these changes by expanding our previous book, The Ultimate Windows 2000 System Administrator's Guide. Mindful that Windows 2000 will continue to be deployed, this book not only reflects the new features of Windows Server 2003 but also provides continued support for Windows 2000 administrators.Windows 2000 and Windows Server 2003 are complex, feature-rich operating systems whose deployment in an enterprise requires highly skilled individuals to support its installation, maintenance, and optimization. These individuals are aided by the abundance of tools and wizards for effective operating-system management that Microsoft has provided. Indeed, many of the enhanced tools should shift the traditional role of administrator to that of proactive manager of computing environments. Thus, the depth of function, flexibility, and granularity of Windows 2000 and Windows Server 2003 ultimately represents both opportunity and challenge for system administration.This book is written to help you succeed in the administration of the Windows Server 2003 and Windows 2000 Server family. Much of the information it provides is also applicable to the desktop Professional versions of the software. Although the use and management of client software is incorporated, the server side is clearly our primary focus. In this preface we provide a framework for the primary topics covered, define the target audience, and describe how to use this book.THE ROLE OF THE ADMINISTRATORWindows Server 2003 will not eliminate the system administrator. To the contrary, features such as the Active Directory and the Microsoft Management Console (MMC) will vastly broaden this role. Rather than spend time on mundane tasks and the management of dozens of disjointed tools, the consolidated approach provided by Windows Server 2003 will free the administrator to concentrate on more mission-critical activities.The functions of the Windows Server 2003 system administrator are generally those that support the user population and those that support the system. The following list summarizes the most common responsibilities:USER-ORIENTED TASKSAddition and removal of usersGroup managementUser application supportEnd-user customer service, education, and communicationManagement of basic services such as mail and printingSYSTEM-ORIENTED TASKSBooting, shutdown, and everything in betweenBackups and restorationHardware maintenance, additions, and removalSystem accounting and monitoringSystem administration logsSystem security and password agingNetwork supportGeneral troubleshootingObviously, this list only scratches the surface of system administration and IT management. However, as a means of setting the reader's expectations, it does underscore the types of activities for which this book can be a guide.BASIS OF OUR RESEARCHIn preparing this book, we used three primary sources of information. First, we relied heavily on our combined professional experience in application development, system administration, and IT management. Unlike many books written on theory by technical writers, our recommendations did not emerge from a vacuum but are based on reality and experiences. We hope the knowledge and experience we bring to this book will assist our fellow IT professionals to manage an enterprise as effectively as possible.Second, we used observations from system administrators in the field to provide "reality checks" to our conclusions. Theoretical understanding of Windows Server 2003 is a nice beginning, but it is no substitute for the actual experience of system administrators. Because Windows Server 2003 is a new product, one of our primary sources was Microsoft's Beta Program and the participants' experiences with final beta and final release versions of the operating system.Finally, we performed numerous tests and simulated real-world environments in an extensive laboratory environment. The tests centered primarily on the Standard Edition and Enterprise Edition server versions; however, Windows Server 2003, Web Edition, and Windows XP Professional were also tested, and we refer to them periodically as client software within the broader enterprise framework. Windows Server 2003, Datacenter Edition, was not available for testing at the time this book was written, so references to it are based on published Microsoft specifications. Where differences exist in the version levels, we call attention to them.AUDIENCEThe Ultimate Windows Server 2003 System Administrator's Guide was written for system administrators and other IT professionals who manage a Windows environment. Administrators coming from other operating-system environments, such as UNIX, will find numerous familiar technologies as well as many significant conceptual differences. Seasoned Windows 2000 and NT administrators will find many familiar aspects, but many significant differences as well, that will require a general updating of their technical skills. The addition of the Active Directory, a new domain model, advanced authentication technologies, and the enhanced MMC are just a few examples of entirely new or expanded operating-system features.Our aim was to produce an intermediate reference guide for administrators, leaving out specialized architectural and programming topics. Thus, this book should be used to gain an understanding of key concepts and for common "how-to" walk-through support. Experienced professionals should find the discussions of operating-system migration and the use of the new enhanced tools valuable. Those with moderate system administration experience can also benefit, but we assume these readers already have hands-on operating-system experience. Novices will need to learn network and operating-system fundamentals.Attempting to provide useful information to an audience of system administrators was a challenge. Inevitably, some of this book's material may appear either overly basic or too advanced, and depending on a reader's level of experience, some discussions will be more helpful than others. To accommodate this wide variance in knowledge, we cover each major topic first from a conceptual basis and then expand this foundation with discussions on applying specific, advanced Windows Server 2003 functions.System administrators coming from UNIX might find our sister publication, Windows NT and UNIX: Administration, Coexistence, Integration, and Migration (Addison-Wesley, 1998), very helpful. For Windows 2000 administrators, look at The Ultimate Windows 2000 System Administrator's Guide (Addison-Wesley, 2000).

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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