Two Bears on the Camino de Santiago
Two Bears on the Camino de Santiago
Overview
A few days into their pilgrimage, Barcelona gets separated from her grandmother. Alone and afraid, she soon meets an old brown bear stuffie named Florence, who has devoted herself to helping pilgrims in need.
Florence invites Barcelona to walk with her in search of her grandmother. Together they help pilgrims along the way, make new friends, and have an unexpected, scary experience.
Barcelona es una osa polar que va en la peregrinación del Camino Frances con su abuela. Comienzan en St. Jean Pied de Port en Francia y finalmente terminan en Santiago de Compostela en España, un total de casi 800 kms.
A pocos días de su peregrinación, Barcelona se separa de su abuela. Sola y asustada, pronto conoce a un viejo relleno de oso pardo llamado Florencia, que se ha dedicado a ayudar a los peregrinos necesitados.
Florencia invita a Barcelona a caminar con ella en busca de su abuela. Juntos ayudan a los peregrinos en el camino, hacen nuevos amigos y tienen una experiencia inesperada y aterradora.
Description
A few days into their pilgrimage, Barcelona gets separated from her grandmother. Alone and afraid, she soon meets an old brown bear stuffie named Florence, who has devoted herself to helping pilgrims in need.
Florence invites Barcelona to walk with her in search of her grandmother. Together they help pilgrims along the way, make new friends, and have an unexpected, scary experience.
Barcelona es una osa polar que va en la peregrinación del Camino Frances con su abuela. Comienzan en St. Jean Pied de Port en Francia y finalmente terminan en Santiago de Compostela en España, un total de casi 800 kms.
A pocos días de su peregrinación, Barcelona se separa de su abuela. Sola y asustada, pronto conoce a un viejo relleno de oso pardo llamado Florencia, que se ha dedicado a ayudar a los peregrinos necesitados.
Florencia invita a Barcelona a caminar con ella en busca de su abuela. Juntos ayudan a los peregrinos en el camino, hacen nuevos amigos y tienen una experiencia inesperada y aterradora.
About the Author
Dr. Constance Barlow is a certified psychologist and Professor Emerita of Social Work from the University of Calgary in Calgary, Alberta. She is the author of numerous academic articles and books. This is her first children's book.
As an occasional pilgrim, she has walked nearly 2200 kms in Italy and Spain, sometimes accompanied by stuffies, Barcelona and Florence. This particular story is based on e-mails and photos sent by Barcelona and Florence to her grandchildren, Liam and Reagan.
Dr. Barlow lives in Calgary, Alberta, Canada and USA. She plans to continue walking the world for as long as she can.
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Overview
A few days into their pilgrimage, Barcelona gets separated from her grandmother. Alone and afraid, she soon meets an old brown bear stuffie named Florence, who has devoted herself to helping pilgrims in need.
Florence invites Barcelona to walk with her in search of her grandmother. Together they help pilgrims along the way, make new friends, and have an unexpected, scary experience.
Barcelona es una osa polar que va en la peregrinación del Camino Frances con su abuela. Comienzan en St. Jean Pied de Port en Francia y finalmente terminan en Santiago de Compostela en España, un total de casi 800 kms.
A pocos días de su peregrinación, Barcelona se separa de su abuela. Sola y asustada, pronto conoce a un viejo relleno de oso pardo llamado Florencia, que se ha dedicado a ayudar a los peregrinos necesitados.
Florencia invita a Barcelona a caminar con ella en busca de su abuela. Juntos ayudan a los peregrinos en el camino, hacen nuevos amigos y tienen una experiencia inesperada y aterradora.
Description
A few days into their pilgrimage, Barcelona gets separated from her grandmother. Alone and afraid, she soon meets an old brown bear stuffie named Florence, who has devoted herself to helping pilgrims in need.
Florence invites Barcelona to walk with her in search of her grandmother. Together they help pilgrims along the way, make new friends, and have an unexpected, scary experience.
Barcelona es una osa polar que va en la peregrinación del Camino Frances con su abuela. Comienzan en St. Jean Pied de Port en Francia y finalmente terminan en Santiago de Compostela en España, un total de casi 800 kms.
A pocos días de su peregrinación, Barcelona se separa de su abuela. Sola y asustada, pronto conoce a un viejo relleno de oso pardo llamado Florencia, que se ha dedicado a ayudar a los peregrinos necesitados.
Florencia invita a Barcelona a caminar con ella en busca de su abuela. Juntos ayudan a los peregrinos en el camino, hacen nuevos amigos y tienen una experiencia inesperada y aterradora.
About the Author
Dr. Constance Barlow is a certified psychologist and Professor Emerita of Social Work from the University of Calgary in Calgary, Alberta. She is the author of numerous academic articles and books. This is her first children's book.
As an occasional pilgrim, she has walked nearly 2200 kms in Italy and Spain, sometimes accompanied by stuffies, Barcelona and Florence. This particular story is based on e-mails and photos sent by Barcelona and Florence to her grandchildren, Liam and Reagan.
Dr. Barlow lives in Calgary, Alberta, Canada and USA. She plans to continue walking the world for as long as she can.
Condition Guidelines
Books - New and Used
The following guidelines apply to books:
- New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
- Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
- Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.
Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.
Shipping & Delivery
Shipping Fees
- Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
- Packages are shipped from Monday to Friday.
- No additional fees and charges.
Delivery Times
The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
Estimated delivery times:
- Standard Shipping: 5-8 business days
- Expedited Shipping: 3-5 business days
Shipping method varies depending on what is being shipped.
Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times.
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.
Returns & Refunds
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
- Item(s) no longer needed or wanted.
- Item(s) returned to us due to an invalid or incomplete address.
- Item(s) returned to us that were not a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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