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Uml Components: A Simple Process for Specifying Component-Based Software

Paperback |English |0201708515 | 9780201708516

Uml Components: A Simple Process for Specifying Component-Based Software

Paperback |English |0201708515 | 9780201708516
Overview
This book describes how to architect and specify enterprise-scale component-based systems.It is a practical and technical book. The business benefits of a component-based approach to building systems have been well documented in many theoretical books and we don't repeat these. Our focus is on helping people move from the theory to the detailed reality.It seems to us that people who want to take a model-based approach to the design and construction of enterprise-scale component-based software face two big problems. First, what tasks and techniques can they use that will both produce a good system and be compatible with whatever project management process is in use? Little has been written to date about processes that can support the construction of large component systems. Second, how should they use the wide range of notations and techniques found in the Unified Modeling Language (UML)? The UML has become the de facto standard for pretty much all application development modeling, but its application to component-based approaches isn't obvious.If you flick through the pages it might seem to you that we've concentrated mainly on the second of these problems--there are lots of UML diagrams--but a deeper examination will show, we hope, that the primary emphasis is on explaining a simple process by which components can be identified and specified, and robust but flexible application architectures can be produced.Of course, the full development process covers more than just specification; it covers all activities from requirement gathering to system deployment. But this book focuses on specification. It explains how to represent requirements in a way that will facilitate the construction of specifications, it shows how to create specifications, and it gives guidance on implementing the specifications in software. We make no apology for focusing on specification. The main challenge that a component approach can meet is dealing with change, but the substitutability of parts this requires can be achieved only if components are properly specified.Underpinning the process are a set of principles and definitions that organize and structure our thinking about software components. We have found these ideas to be a great help, and we urge you to take the time to understand and appreciate them. You'll find them set out in Chapter 1.Who Should Read This Book? We have written this book for practitioners--people who need to architect systems and specify components in UML today, using today's tools. We describe a clear process for moving from business requirements to system specifications and architectures. This will be helpful for those struggling with business-IT alignment in today's e-business world. The architecture pieces will assist those focusing on system architectures and assemblies, from city planning through detailed application architectures. The emphasis on unambiguous interface specification will be useful for those trying to establish software factories, those defining clear buy-and-build software policies, and those involved in application integration and legacy migration. It should also appeal to testing and validation teams.We also think this book contains sufficient conceptual clarity and succinct explanations of techniques to make it of interest to both academics and educators. We certainly hope they will buy it.How Best to Read This Book Start at page 1 and keep going. When you reach a page that's thicker than the rest and shiny on one side, you're done. Seriously though, this isn't a big book, and we think you'll get most from it if you read it all. We think it's all important, so we can't suggest sections to skip on first reading, although you might find it useful the first time through only to skim some of the detailed specification examples, especially in Chapter 7. In fact, we tried to write the kind of book we like to read ourselves--lean and mean, with no unnecessary asides to distract from the main message.Having read it all once, however sketchily, you will probably want to dip in and out of particular chapters as you're dealing with specific issues on your projects.If you want to dig deeper into the examples we have provided, you can find the full case study at umlcomponents.Where Did These Ideas Come From? We'd like to think that the ideas in this book are all our own, but they're not. The component concepts and the process ideas we've used have been formed over a number of years and derive from a great many sources. We've relied heavily on the expertise of others who have struggled with--and solved, at least partially--related problems.On John Cheesman's side the ideas come from his early work on the Microsoft Repository Open Information Model (OIM), in the mid-1990s; his work with Desmond D'Souza and Alan Cameron Wills on the Catalysis meta-model D'Souza99; UML, of course, to which he was a direct contributor; and Sterling Software's Advisor method for component-based development Advisor, developed mainly by John Dodd and itself influenced by Catalysis.John Daniels is one of the pioneers of object-oriented concepts and practices. In the early 1990s he developed, together with Steve Cook, the Syntropy method Cook94. This work has been a forerunner and common ancestor of many of the later developments mentioned above, especially Catalysis. The UML's Object Constraint Language (OCL) is directly descended from Syntropy, and several ideas first seen in Syntropy have found their way into the UML.Figure P.1, although inevitably a simplification, gives some insight into how the ideas have influenced each other. Of course each of these areas has its own set of influences, which we haven't shown, although OMT Rumbaugh91 and Bertrand Meyer's notions of design by contract Meyer00 deserve special mention.We joined forces in 1999 to refine the concept models, tighten the process ideas, and align them with the workflows and terminology of the Rational Unified Process (RUP) Jacobson99. This book is the result.Practical Experience We have greatly benefited from studying the experiences of the Sterling Software component-based development (CBD) Customer Advisory Board (CAB). This is a set of companies who have been developing enterprise-scale component-based applications since 1996 in a variety of vertical domains, from telecoms to transportation, and finance to manufacturing. At the time of writing, the CBD CAB has around one hundred member companies.These companies have helped to separate what works in practice and has genuine, practical added value from what sounds good but is impractical on a real project. They've kept our feet firmly on the ground.What works in practice is often a function of how well a particular process or technique is supported by application development tools. And it has to be said, most UML tools don't do a great job of supporting component-based development. We avoid references to specific tools in this book since we want it to have a broad appeal, and we try to keep as close to standard UML as we can, defining a relatively small set of extensions. But clearly, the better your tool of choice supports these concepts and processes, the more practical you will find them.John Cheesman Surrey, England johnc@componentsourceJohn Daniels London, England john@syntropy.co.uk0201708515P04062001
ISBN: 0201708515
ISBN13: 9780201708516
Author: John Cheesman, John Daniels
Publisher: Addison-Wesley Professional
Format: Paperback
PublicationDate: 2000-10-01
Language: English
Edition: 1
PageCount: 176
Dimensions: 7.25 x 0.5 x 9.0 inches
Weight: 11.68 ounces
This book describes how to architect and specify enterprise-scale component-based systems.It is a practical and technical book. The business benefits of a component-based approach to building systems have been well documented in many theoretical books and we don't repeat these. Our focus is on helping people move from the theory to the detailed reality.It seems to us that people who want to take a model-based approach to the design and construction of enterprise-scale component-based software face two big problems. First, what tasks and techniques can they use that will both produce a good system and be compatible with whatever project management process is in use? Little has been written to date about processes that can support the construction of large component systems. Second, how should they use the wide range of notations and techniques found in the Unified Modeling Language (UML)? The UML has become the de facto standard for pretty much all application development modeling, but its application to component-based approaches isn't obvious.If you flick through the pages it might seem to you that we've concentrated mainly on the second of these problems--there are lots of UML diagrams--but a deeper examination will show, we hope, that the primary emphasis is on explaining a simple process by which components can be identified and specified, and robust but flexible application architectures can be produced.Of course, the full development process covers more than just specification; it covers all activities from requirement gathering to system deployment. But this book focuses on specification. It explains how to represent requirements in a way that will facilitate the construction of specifications, it shows how to create specifications, and it gives guidance on implementing the specifications in software. We make no apology for focusing on specification. The main challenge that a component approach can meet is dealing with change, but the substitutability of parts this requires can be achieved only if components are properly specified.Underpinning the process are a set of principles and definitions that organize and structure our thinking about software components. We have found these ideas to be a great help, and we urge you to take the time to understand and appreciate them. You'll find them set out in Chapter 1.Who Should Read This Book? We have written this book for practitioners--people who need to architect systems and specify components in UML today, using today's tools. We describe a clear process for moving from business requirements to system specifications and architectures. This will be helpful for those struggling with business-IT alignment in today's e-business world. The architecture pieces will assist those focusing on system architectures and assemblies, from city planning through detailed application architectures. The emphasis on unambiguous interface specification will be useful for those trying to establish software factories, those defining clear buy-and-build software policies, and those involved in application integration and legacy migration. It should also appeal to testing and validation teams.We also think this book contains sufficient conceptual clarity and succinct explanations of techniques to make it of interest to both academics and educators. We certainly hope they will buy it.How Best to Read This Book Start at page 1 and keep going. When you reach a page that's thicker than the rest and shiny on one side, you're done. Seriously though, this isn't a big book, and we think you'll get most from it if you read it all. We think it's all important, so we can't suggest sections to skip on first reading, although you might find it useful the first time through only to skim some of the detailed specification examples, especially in Chapter 7. In fact, we tried to write the kind of book we like to read ourselves--lean and mean, with no unnecessary asides to distract from the main message.Having read it all once, however sketchily, you will probably want to dip in and out of particular chapters as you're dealing with specific issues on your projects.If you want to dig deeper into the examples we have provided, you can find the full case study at umlcomponents.Where Did These Ideas Come From? We'd like to think that the ideas in this book are all our own, but they're not. The component concepts and the process ideas we've used have been formed over a number of years and derive from a great many sources. We've relied heavily on the expertise of others who have struggled with--and solved, at least partially--related problems.On John Cheesman's side the ideas come from his early work on the Microsoft Repository Open Information Model (OIM), in the mid-1990s; his work with Desmond D'Souza and Alan Cameron Wills on the Catalysis meta-model D'Souza99; UML, of course, to which he was a direct contributor; and Sterling Software's Advisor method for component-based development Advisor, developed mainly by John Dodd and itself influenced by Catalysis.John Daniels is one of the pioneers of object-oriented concepts and practices. In the early 1990s he developed, together with Steve Cook, the Syntropy method Cook94. This work has been a forerunner and common ancestor of many of the later developments mentioned above, especially Catalysis. The UML's Object Constraint Language (OCL) is directly descended from Syntropy, and several ideas first seen in Syntropy have found their way into the UML.Figure P.1, although inevitably a simplification, gives some insight into how the ideas have influenced each other. Of course each of these areas has its own set of influences, which we haven't shown, although OMT Rumbaugh91 and Bertrand Meyer's notions of design by contract Meyer00 deserve special mention.We joined forces in 1999 to refine the concept models, tighten the process ideas, and align them with the workflows and terminology of the Rational Unified Process (RUP) Jacobson99. This book is the result.Practical Experience We have greatly benefited from studying the experiences of the Sterling Software component-based development (CBD) Customer Advisory Board (CAB). This is a set of companies who have been developing enterprise-scale component-based applications since 1996 in a variety of vertical domains, from telecoms to transportation, and finance to manufacturing. At the time of writing, the CBD CAB has around one hundred member companies.These companies have helped to separate what works in practice and has genuine, practical added value from what sounds good but is impractical on a real project. They've kept our feet firmly on the ground.What works in practice is often a function of how well a particular process or technique is supported by application development tools. And it has to be said, most UML tools don't do a great job of supporting component-based development. We avoid references to specific tools in this book since we want it to have a broad appeal, and we try to keep as close to standard UML as we can, defining a relatively small set of extensions. But clearly, the better your tool of choice supports these concepts and processes, the more practical you will find them.John Cheesman Surrey, England johnc@componentsourceJohn Daniels London, England john@syntropy.co.uk0201708515P04062001

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The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

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  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

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The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

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Overview
This book describes how to architect and specify enterprise-scale component-based systems.It is a practical and technical book. The business benefits of a component-based approach to building systems have been well documented in many theoretical books and we don't repeat these. Our focus is on helping people move from the theory to the detailed reality.It seems to us that people who want to take a model-based approach to the design and construction of enterprise-scale component-based software face two big problems. First, what tasks and techniques can they use that will both produce a good system and be compatible with whatever project management process is in use? Little has been written to date about processes that can support the construction of large component systems. Second, how should they use the wide range of notations and techniques found in the Unified Modeling Language (UML)? The UML has become the de facto standard for pretty much all application development modeling, but its application to component-based approaches isn't obvious.If you flick through the pages it might seem to you that we've concentrated mainly on the second of these problems--there are lots of UML diagrams--but a deeper examination will show, we hope, that the primary emphasis is on explaining a simple process by which components can be identified and specified, and robust but flexible application architectures can be produced.Of course, the full development process covers more than just specification; it covers all activities from requirement gathering to system deployment. But this book focuses on specification. It explains how to represent requirements in a way that will facilitate the construction of specifications, it shows how to create specifications, and it gives guidance on implementing the specifications in software. We make no apology for focusing on specification. The main challenge that a component approach can meet is dealing with change, but the substitutability of parts this requires can be achieved only if components are properly specified.Underpinning the process are a set of principles and definitions that organize and structure our thinking about software components. We have found these ideas to be a great help, and we urge you to take the time to understand and appreciate them. You'll find them set out in Chapter 1.Who Should Read This Book? We have written this book for practitioners--people who need to architect systems and specify components in UML today, using today's tools. We describe a clear process for moving from business requirements to system specifications and architectures. This will be helpful for those struggling with business-IT alignment in today's e-business world. The architecture pieces will assist those focusing on system architectures and assemblies, from city planning through detailed application architectures. The emphasis on unambiguous interface specification will be useful for those trying to establish software factories, those defining clear buy-and-build software policies, and those involved in application integration and legacy migration. It should also appeal to testing and validation teams.We also think this book contains sufficient conceptual clarity and succinct explanations of techniques to make it of interest to both academics and educators. We certainly hope they will buy it.How Best to Read This Book Start at page 1 and keep going. When you reach a page that's thicker than the rest and shiny on one side, you're done. Seriously though, this isn't a big book, and we think you'll get most from it if you read it all. We think it's all important, so we can't suggest sections to skip on first reading, although you might find it useful the first time through only to skim some of the detailed specification examples, especially in Chapter 7. In fact, we tried to write the kind of book we like to read ourselves--lean and mean, with no unnecessary asides to distract from the main message.Having read it all once, however sketchily, you will probably want to dip in and out of particular chapters as you're dealing with specific issues on your projects.If you want to dig deeper into the examples we have provided, you can find the full case study at umlcomponents.Where Did These Ideas Come From? We'd like to think that the ideas in this book are all our own, but they're not. The component concepts and the process ideas we've used have been formed over a number of years and derive from a great many sources. We've relied heavily on the expertise of others who have struggled with--and solved, at least partially--related problems.On John Cheesman's side the ideas come from his early work on the Microsoft Repository Open Information Model (OIM), in the mid-1990s; his work with Desmond D'Souza and Alan Cameron Wills on the Catalysis meta-model D'Souza99; UML, of course, to which he was a direct contributor; and Sterling Software's Advisor method for component-based development Advisor, developed mainly by John Dodd and itself influenced by Catalysis.John Daniels is one of the pioneers of object-oriented concepts and practices. In the early 1990s he developed, together with Steve Cook, the Syntropy method Cook94. This work has been a forerunner and common ancestor of many of the later developments mentioned above, especially Catalysis. The UML's Object Constraint Language (OCL) is directly descended from Syntropy, and several ideas first seen in Syntropy have found their way into the UML.Figure P.1, although inevitably a simplification, gives some insight into how the ideas have influenced each other. Of course each of these areas has its own set of influences, which we haven't shown, although OMT Rumbaugh91 and Bertrand Meyer's notions of design by contract Meyer00 deserve special mention.We joined forces in 1999 to refine the concept models, tighten the process ideas, and align them with the workflows and terminology of the Rational Unified Process (RUP) Jacobson99. This book is the result.Practical Experience We have greatly benefited from studying the experiences of the Sterling Software component-based development (CBD) Customer Advisory Board (CAB). This is a set of companies who have been developing enterprise-scale component-based applications since 1996 in a variety of vertical domains, from telecoms to transportation, and finance to manufacturing. At the time of writing, the CBD CAB has around one hundred member companies.These companies have helped to separate what works in practice and has genuine, practical added value from what sounds good but is impractical on a real project. They've kept our feet firmly on the ground.What works in practice is often a function of how well a particular process or technique is supported by application development tools. And it has to be said, most UML tools don't do a great job of supporting component-based development. We avoid references to specific tools in this book since we want it to have a broad appeal, and we try to keep as close to standard UML as we can, defining a relatively small set of extensions. But clearly, the better your tool of choice supports these concepts and processes, the more practical you will find them.John Cheesman Surrey, England johnc@componentsourceJohn Daniels London, England john@syntropy.co.uk0201708515P04062001
ISBN: 0201708515
ISBN13: 9780201708516
Author: John Cheesman, John Daniels
Publisher: Addison-Wesley Professional
Format: Paperback
PublicationDate: 2000-10-01
Language: English
Edition: 1
PageCount: 176
Dimensions: 7.25 x 0.5 x 9.0 inches
Weight: 11.68 ounces
This book describes how to architect and specify enterprise-scale component-based systems.It is a practical and technical book. The business benefits of a component-based approach to building systems have been well documented in many theoretical books and we don't repeat these. Our focus is on helping people move from the theory to the detailed reality.It seems to us that people who want to take a model-based approach to the design and construction of enterprise-scale component-based software face two big problems. First, what tasks and techniques can they use that will both produce a good system and be compatible with whatever project management process is in use? Little has been written to date about processes that can support the construction of large component systems. Second, how should they use the wide range of notations and techniques found in the Unified Modeling Language (UML)? The UML has become the de facto standard for pretty much all application development modeling, but its application to component-based approaches isn't obvious.If you flick through the pages it might seem to you that we've concentrated mainly on the second of these problems--there are lots of UML diagrams--but a deeper examination will show, we hope, that the primary emphasis is on explaining a simple process by which components can be identified and specified, and robust but flexible application architectures can be produced.Of course, the full development process covers more than just specification; it covers all activities from requirement gathering to system deployment. But this book focuses on specification. It explains how to represent requirements in a way that will facilitate the construction of specifications, it shows how to create specifications, and it gives guidance on implementing the specifications in software. We make no apology for focusing on specification. The main challenge that a component approach can meet is dealing with change, but the substitutability of parts this requires can be achieved only if components are properly specified.Underpinning the process are a set of principles and definitions that organize and structure our thinking about software components. We have found these ideas to be a great help, and we urge you to take the time to understand and appreciate them. You'll find them set out in Chapter 1.Who Should Read This Book? We have written this book for practitioners--people who need to architect systems and specify components in UML today, using today's tools. We describe a clear process for moving from business requirements to system specifications and architectures. This will be helpful for those struggling with business-IT alignment in today's e-business world. The architecture pieces will assist those focusing on system architectures and assemblies, from city planning through detailed application architectures. The emphasis on unambiguous interface specification will be useful for those trying to establish software factories, those defining clear buy-and-build software policies, and those involved in application integration and legacy migration. It should also appeal to testing and validation teams.We also think this book contains sufficient conceptual clarity and succinct explanations of techniques to make it of interest to both academics and educators. We certainly hope they will buy it.How Best to Read This Book Start at page 1 and keep going. When you reach a page that's thicker than the rest and shiny on one side, you're done. Seriously though, this isn't a big book, and we think you'll get most from it if you read it all. We think it's all important, so we can't suggest sections to skip on first reading, although you might find it useful the first time through only to skim some of the detailed specification examples, especially in Chapter 7. In fact, we tried to write the kind of book we like to read ourselves--lean and mean, with no unnecessary asides to distract from the main message.Having read it all once, however sketchily, you will probably want to dip in and out of particular chapters as you're dealing with specific issues on your projects.If you want to dig deeper into the examples we have provided, you can find the full case study at umlcomponents.Where Did These Ideas Come From? We'd like to think that the ideas in this book are all our own, but they're not. The component concepts and the process ideas we've used have been formed over a number of years and derive from a great many sources. We've relied heavily on the expertise of others who have struggled with--and solved, at least partially--related problems.On John Cheesman's side the ideas come from his early work on the Microsoft Repository Open Information Model (OIM), in the mid-1990s; his work with Desmond D'Souza and Alan Cameron Wills on the Catalysis meta-model D'Souza99; UML, of course, to which he was a direct contributor; and Sterling Software's Advisor method for component-based development Advisor, developed mainly by John Dodd and itself influenced by Catalysis.John Daniels is one of the pioneers of object-oriented concepts and practices. In the early 1990s he developed, together with Steve Cook, the Syntropy method Cook94. This work has been a forerunner and common ancestor of many of the later developments mentioned above, especially Catalysis. The UML's Object Constraint Language (OCL) is directly descended from Syntropy, and several ideas first seen in Syntropy have found their way into the UML.Figure P.1, although inevitably a simplification, gives some insight into how the ideas have influenced each other. Of course each of these areas has its own set of influences, which we haven't shown, although OMT Rumbaugh91 and Bertrand Meyer's notions of design by contract Meyer00 deserve special mention.We joined forces in 1999 to refine the concept models, tighten the process ideas, and align them with the workflows and terminology of the Rational Unified Process (RUP) Jacobson99. This book is the result.Practical Experience We have greatly benefited from studying the experiences of the Sterling Software component-based development (CBD) Customer Advisory Board (CAB). This is a set of companies who have been developing enterprise-scale component-based applications since 1996 in a variety of vertical domains, from telecoms to transportation, and finance to manufacturing. At the time of writing, the CBD CAB has around one hundred member companies.These companies have helped to separate what works in practice and has genuine, practical added value from what sounds good but is impractical on a real project. They've kept our feet firmly on the ground.What works in practice is often a function of how well a particular process or technique is supported by application development tools. And it has to be said, most UML tools don't do a great job of supporting component-based development. We avoid references to specific tools in this book since we want it to have a broad appeal, and we try to keep as close to standard UML as we can, defining a relatively small set of extensions. But clearly, the better your tool of choice supports these concepts and processes, the more practical you will find them.John Cheesman Surrey, England johnc@componentsourceJohn Daniels London, England john@syntropy.co.uk0201708515P04062001

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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